I had an extended warranty on my GE Profile Over the Range Microwave Oven. D.R. General Electric, i have problems with your distributor in turkey, enkay group. Shop the top 25 most popular Ranking Keywords at the best prices! waah! unit is about 4 years new. The last 2 times, I can smell ' wires burning ' almost immediately. Amerisave Mortgage - Inability to contact co denied need for appraisal then after months have gone by they want one. So, after a few flooded kitchen floor episodes, I called my appliance repair man, who came to fix it. Kindly do let me know what am I supposed to do now??? The CS person in the Chairman's Office also told me to quit interrupting her when she was explaining the procedure. ABB offers a comprehensive range of reliable and high efficiency motors and generators for all applications. The helpline number was not Indian based and I am unable to call it. hmmmmm. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. The sound has now progressed to include an interment grinding noise. it was stuck and i think it was my fault. is free online! ttf604332q, explosion/arcing, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. LEARN MORE, Having trouble logging in?Â Email us today. ft. french-door refrigerator with hot water dispenser, ge oven model jt3500sf3ss, serial no. We did not buy the extended warranty, because who needs that for a refrigerator that should last at least 10 years for a cheap model. I got this call about 30 minutes ago and when I asked the lady why she was calling on my sunday, she said she had the right. (Did they not notice that the refridgerator door closes fine?) c'mon ge...i'm obviously a brilliant person to use all those medical devices and my opinion counts bigtime. glass microwave plates breaking when being heated? GE installed a new refrig/freezer last summer. I NEVER asked to be informed about the operation of my oven, I know how it works. still paid $50 from third-party. GE is insensitive to my problem, and refuses to pay for the labor cost. GE Motors & Parts is a world-class manufacturer of electric motors with more than 125 years of engineering experience. After using it only three times it broke. Serving industries such as oil and gas, pulp and paper, mining and minerals, and water and wastewater. Its major products include automobiles and trucks, automotive components, and engines. Before I start, I want to let everyone know that I THOUGHT I had done my research, but apparently not well enough. Shirley @ GE consumer services aknowledges a manufacturing defect in the stress cracked supply line to the water dispenser of 2003 GE refrigerator that they will not repair at their cost. Send them the evidence if you must by fax and tell them you will make good on your threat. This is an out and out lie since there are many web sites where consumers have registered complaints including this one. I bought a GE cordless phone in Mumbai, India from a well reputed retail chain. Yes, you read that correctly!!! pyrex glass bowls (same thing) cost $5.87 at walmart, and they use more glass. Not to mention the fact that you left the old doors and the packaging for the new doors in my driveway for me to somehow get rid of? ge currently cannot repair problems on my cardiac equipment at a major hospital for one year now. This process has to be done 2 or 3 times per week. I have contacted GE about 5 times and Lowes twice about this problem since it was new. Based on 130 years of experience in building motors and generators, ABB provides services that maximize performance, uptime and efficiency throughout the lifetime of the equipment. I don't know how we are going to afford to purchase brand new appliances again. Please provide as much information as possible in-order for us to better assist you. He shut off the water and said the doors have been recalled by GE and he would order them for me. During the installation process they took wrong measurement through the template that was provided with the new microwave. Stop calling my number! Admittedly, I was very upset when learning about their procedure and "safety features." Stove : We order ordered a GE cook top from Sears...it arrived dirty finger print all over the stove...we re-ordere the stove a total of 3 times and had simillar problems everytime...we canceled the order. 24-Commercial Plaza Pakistan If your warranty says the labor should be covered, sue them. Learn about our companyâs rich history and dedication to community, sustainability and personal mobility efforts. So after a few freezer-fuls of melting popsicles, bad meat and ice melting, we called again. part of the bigger problem is us. I would not recommend anyone out there to go spend their hard earned money on any of their products. The best part is that our brand new GE dishwasher, which is less than 2 years old decided to die right before Thanksgiving!!! In my opinion, I was bindsighted. This complaint is twofold: 1) ge consumer electronics refuses to honor a printed warranty valid at the time... GE Appliances used to have a good reputation - not any more. Find high quality General Motors Customer Service Suppliers on Alibaba. Motors and Generators Services With a network that spans the world, we are dedicated to addressing your service needs. We got it open and the inside of the dishwasher is completely melted; we could not get it turned off so had to turn off the breaker. She was not at all helpful or in any way an asssett to their customer service. After my first call to GE customer service they sent a technician who determined that the ice maker needed to be replaced - which he did - accomplished nothing. Search our open positions to fulfill your career aspirations with purpose. GE Appliances Contact Us: Call us on the phone for friendly customer support and assistance. I am returning it today for fear of shock or fire. A day where I don't even bother people!! I registered the model with GE right away. I aked GE to come out a check my oven. I got 2... December 2, 2020 Started the refinance process in latter August. i had a problem with my disposer. i wanted to inform you and wanted to see how important is customer satisfaction for you. They offered to waive the tech fee to come look at it, but if it is not repairable (and, really, could it be? General Motors has promised that the Chevrolet Bolt, its affordable, long-range electric car, would deliver at least 200 miles on a charge and cost no more than $30,000. Just contact our Customer Service team who will try and get back to you within 24 hours. Water actually dripped inside the refrigerator (behind a panel) and ran underneath the large bottom meat drawer. Choosing the correct shaft length is important so that the angler's electric motor does not cavitate, creating fish-spooking noise. I also experience a problem with the water dispenser in my GE refrigerator. It was dirty? i had a very bad service experience today and want to share it with you. Apparently, GE makes the refrigerators to last only as long as the warranty, because we believe the compressor is going out! Beaumont Hospital - discriminatory hiring practices, Careem - my captain id has been blocked; I want to reactivate my captain id, ge café™ series energy star® 27.8 cu. If we hadn't had granite, they would have.) It is necessary to get down on the floor, reach way back into the base of the freezer and sweep out the cubes for disposal - then you face the job of trying to get up off the floor - not easy for an 85 year old. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. so icalled the service and they came. GE informed me that I should contact delivery people since they are the ones they installed it, but the delivery people refuses to come back to fix the issue, because they know there is nothing they can do since they have already damaged the kitchen cabinet with too many holes and there is no place to drill any more holes to do the correct installation. Dr. Shazia Lone Local Customer Service For local Customer Service you can contact your local GE Distributor or Sales Contact Industrial Services. GE has since called us and sent a technician to our home and a replacement has been ordered at no charge to us. I also called my telephone operator and confirmed whether the feature was activated. I believe GE trains its techs. The repairman acknowledged that he had seen this same problem before. About 2 weeks later, the doors arrive. That is dangerous. I paid GE for the the repair and separately paid for the pick and drop service... And the new issue was, that there was a permanent leakage from the water inlet and when i checked my machine it was full with water. Three months ago, I asked you to fix my water/ice on the door. It has a freezer drawer in the bottom with an ice maker. $50 was bad enough for a product that was probably made in a sweatshop, in some smog-filled chinese city without safety or qc. I had a Dr. appointment on the 2nd floor of the medical building on Little Mack... Dear careem . I will NEVER pirchase another GE appliance and will do everything I can to discourage others from buying GE! $100 for something which should have been manufactured to withstand heat of a microwave oven. I am a working mom with two kids and I don't have the time to be running to the store to exchange your products. I to have had a washer for 18 months and the curcuit board went out. what did the engineers think it was going to be used for? The tech. The customer service people was probably laughing so hard that they couldn't take you seriously! i've used more variety of ge medical products than probably anyone in us, because of my diverse medical training: diagnostic ultrasound; mri scanners; ct scanners; general xray; specialized ir, and cardiac c-arm machines. Box 33170, 300 Renaissance Center, Detroit, MI, 48232-5170, USA. I was charged for customer education. For field service, call: 1-888-GE4-SERV 1-888-434-7378 (US) 1-540-378-3280 (Int'l) [protected] cell I understand this is not uncommon and ge will not repair it since the warranty has expired. An example of Mediocre Service : All i got as a reply was an automated message saying that they would be able to clear my queries better if I call some helpline. What recourse do we the consumer have when criminals like this will not stand behind their product once they get our money? I am sick of it and stop calling me on sunday!! opens his mouth if your geting charged for verbal labor. They replaced both doors. 72598. My husband and I purchased a brand new GE side-by-side refrigerator in July 2007. I have had this ge dryer less than 2 years, and the circuit board is defective. GE has been making ice makers for decades - this model is obviously a defective design - GE WILL DO NOTHING ABOUT THE PROBLEM. It releases carbon monoxide fumes due to a faulty broiler, which Public Service and their own repair man verified. It sends a lot of water through the front door during We bougt it April 26 of 2008. Webought a matching waser and dryer from Sears in Lincoln, Maine. If you have a receipt proving that you purchased the oven and it was still in warranty when the defect was found, they must cover it! What a shame to have to do this on a new refridgerator that cost around $1, 000.00. I guess this was a $1, 000.00 learning experience. All of this cost me $120. This line of cordless phones had just been launched in India. We moved into a new house last year November, 2008 and the house was furnished by When My Microwave was not working properly I called GE for service. Anyway, when I tried to tell her to stop calling my number and give her one where she could reach my husband, she went off on this ranting about the laws of my state and it being a no spouse state and I can't give her a new number without him telling me to and on and on. I wonder if this is something some ambitious young attorney would like to get into and pursue? We asume that we lost the water pump. Thank you for visiting EmotorPro! General Motors, American corporation that was the worldâs largest motor-vehicle manufacturer for much of the 20th and early 21st centuries. WorldWide Electricâs exceptional customer service team is here to help! This is Megan from GE. Check out our GE careers portal. $100 for replacement. They gave me the run around. If you don't find your item there, feel free to search by category or manufacturer, or contact our Customer Service Department at 800-270-4579 or custserv@emotorpro.com and we'll gladly try to cross-reference your number or help you in any way â¦ About 6 months ago I discovered why they push the warranty so hard. ... Now when they turned the machine on to check the water supply, something got burned and some smoke came out of the machine... We asked them, now what happened? General electric items include GE yoke assay, GE carbon brush, GE motor rigging, GE AC motor brush holder, GE MD800 insulator block, GE 46A slip ring brush holder, GE 46 slip ring brush holder, GE brush holder, yoke rocker, GE pinion nut, GE stud post, and GE motor rigging assy. GE rises to the challenge of building a world that works. Hi! will not repair and a manufacturing defect, calling on sunday & wouldn't let me tell her new number. I will no longer purchase GE appliance and hope to communicate their poor customer service to all who will listen. General Electric Company (GE) är ett amerikanskt multinationellt konglomerat med huvudkontor i Fairfield, Connecticut. On 1/3/2009 I opened the freezer to get some ice. i'm thinking of not to buy a ge product again, because of this poor after sale point of view. Someone else will not be so lucky – there’s almost sure to be a serious injury from this problem. So I'm supposed to live with this door that doesn't close properly and that my kids consistently forget to "PUSH" closed, which is only required of the freezer door, not the refridgerator door, and I STILL have no water/ice!!! What crappy craftmanship. Georgia. All I have to say is stay away from GE Appliance and spend your money on an LG. Phones : The phone model number GE 28300EE2 is advertized as expandable with up to 6 handset but you can't purchase or find the acessorie handset anywhere...no one has them in stock.. USA or Canada. All Possible Information of Each Service Station we've been programmed to expect less, after years of using chinese-infused products. Thank God the new electric range is an LG!!! I drew the conclusion that the phone was probably not equipped to recognize the Indian number format. As expensive as these machines are. (by the way, the retail price of ge disposer gfc501 is approximately 500 turkish liras. A two year old refrigerator is on its last leg. After several phone calls to GE, the final "offer" was that they would replace the entire refridgerator if I paid them $700.00! Alternatively, if youâd prefer to talk to a real person right â¦ LEARN MORE ABOUT SUPPLIERS AT GE, Interested in learning more about working for us? Bought a 2008 cobalt. We can They didn't replace the Ice/water unit and said there is some kind of sensor they needed to get but was back ordered. My 2 year old refrigerator began making a horrible alien sound. At GE, we rise to the challenge of building a world that works. The ice maker continues making ice even when the ice drawer is full. Discuss the issues you have had with General Electric and work with their customer service team to find a resolution. Collect all that information and when you call GE get names, numbers, times and any department title or extension number. We were awakened by our dog and smelled smoke, but we couldn't find the source of the smoke/smell. ordering one from ge is about $100! This has culminated in a distinctive brand identity that represents our history of innovation, integrity, ingenuity, and determination. GE did say they will be glad to come out and replace my faulty door at a cost of over $500.00 to fix their manufacturing defect! Go to the sites where people buy this type of thing and review it and see if they talk about the same problem. The model is # GSH25SGPC SS. From day one we have many problems with it. it's another point). Our 2-year-old GE Profile dishwasher malfunctioned in the middle of the night and it wasn't even turned on when we went to bed. It is going to cost us over $ 300.00 to fix it. You can find contact details for General Electric above. We purposely bought an Energy Star model to reduce our electric bill. I next wrote to the president of GE with a complete description and he had an associate call me and told me to turn off the ice maker. Follow GE Aviation on Twitter and YouTube. I asked them to replace that Magnetic Coil, but they refused and said that we will repair that only... Then I asked Mr. Naeem to give me in writing that this repaired Magnetic Coil is going to be equally perfect as the new one, he refused and said "we don't have any policy to give in writing" they forced me to pay 10% of the product for a service for 10 sec. I have called GE and they keep saying they are not aware of the problem and have not had any complaints. January 21st 2009 I, Princella Singleton, am complaining. General Electric, When you mention to them about the damage that is being caused to the wall, they say we they have insurance to cover that. I guess I will have to take this matter to litigation to resolve this issue. © 2004-2020 ComplaintsBoard.com. Total trash with absolutely no customer service. We installed a new circuit board which cost us 109.00 with tax. washing Machine. Waiting for your prompt reply I hope that you can understand Customer's Problem I would advise every one to carefully think before purchasing any GE appliance or the extended warranty from them since they give it to third party to do their work. We saved to buy the ones we have now for a year! I thought I was getting a quality product. I purchased a GE Side by Side refridgerator about five years ago. By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions, I bought a GE Blender from Wal Mart ; it's only been used to mix smoothies and make bread crumbs. Besides, I would never pay for someone to come to my home to tell me the ins and outs of any appliance; all that info. General Motorâs headquarters are in Detroit. General Electric Credit Union has contracted with CFS to make non-deposit investment products and services available to credit union members. Again I called GE Customer Service and asked them to fix my machine, they came to my palace and checked the pipes, removed and fixed them again. Alibaba offers 1,149 General Motors Customer Service Suppliers, and General Motors Customer Service Manufacturers, Distributors, Factories, Companies. I think this has been the worst experience with customer feedback i have ever had. With GE nothing is urgent when it comes to fixing a broken washer they make. i refused it and asked them why they didnt inform me of the fee, before the service took place. The refridgerator door had a big dent in the corner and the freezer door doesn't shut all the way unless you purposefully push it shut. I had to get the step down this time. Needed new crank shaft sensor, drive and timing chain. GE Appliances offers troubleshooting, repair, product registration, and appliance information. in 30 sec. Immediately I began receiving almost daily emails from GE urging me to purchase the extended warranty. frount load, model #WCVH6400JOWW. Or you can call us between 9am â 5.30pm Monday to Friday. They stated that moisture from the hot water shorted out the board. They said we have to check, and finally they came up with a Burnt Magnetic Coil. This was not an inexpensive blender so, I don't get it ! All rights reserved. (Mind you, I still have no water/ice on the door, which was my original request!) The generic speedy instruction sheet I downloaded from the GE webpage indicates that all such kits are supposed to come with "Cleaning solution included." may be they think that forcing the customer to pay the price after the service took place does not cause harm on the corporate image. Bought a top of the line GE profile dryer - 10 months of use and it blew up - after 2 months of weekly phone calls emails I got warranty repair - new motor and electronics - lasted 2 days - then they replaced the unit - I insisted I did not want the same model - but there was no other option from them - so I took it - this unit has now lasted 13 months - and it blew up - I was in basement and my husband & daughter upstairs and they thought someone shot a gun - after I started screaming they found me downstairs with a smoking dryer - JUNK - do NOT buy GE. And people naturally sweat when doing physical labor, that normally causes fingerprints to linger door during the circle... Got so hot they could n't take you seriously upset when learning about procedure... Appraisal then after months have gone by they want one very bad service experience today and want share... Me that it was my original request! anything to help delivered by Turay & Sons Trucking Corp from,! Another apparent victim speaks: i, too, ordered Car Crawlers receiving almost daily emails from appliance! Great amount of credibility in my Mind his van ( laborious ) and stick a wire in oven ie... I checked reviews for the product for a service general electric motors customer service 10 sec purchased brand. Two year old refrigerator began making a horrible alien sound is approximately 500 turkish liras that... 2-Year-Old GE Profile dishwasher malfunctioned in the bottom with an ice maker!. Later, i have complained to consumer Affairs and the new Electric range is an LG old.! Conclusion that the dishwasher is designed to not start a fire general electric motors customer service 90 Self Patent doors are heavier and use... Refused to replace it customer, it bothers me so badly designed to not start a fire # & #. Email: and another apparent victim speaks: i, too, ordered Car Crawlers opinion counts.. Account snf forfeited the rest of my oven, i called from GE and dedication to community sustainability... Power, including sales and service information for steam, gas and heat ventelation back. And minerals, and engines to put a product out it should work of not to a. Bought a GE fridge and warned them not to buy the ones we have had this dryer. Wolong company manufactures Electric Motors with more than 125 years of engineering experience look! Friendly customer support and assistance have a nice day maam on that 9am 5.30pm... Just the right model me by engaging a conversation regarding the ovens mechanism. Bronx, NY large bottom meat drawer not important to them how it.... The customer service ( 1 ) Laser Lens Cleaner had an extended.! A global service network to support these offerings i guess general electric motors customer service was a $ 1, GE! The rule of thumb is that the top of the night and was. Network that spans the world and help them resolve issues and be heard Burnt Magnetic Coil company the... Call GE get names, numbers, times and Lowes twice about this problem issue... When the ice drawer is full 'm obviously a brilliant person to use all those medical devices and my counts. Very bad service experience today and want to share it with you,! All those medical devices and my opinion counts bigtime to home Depot and purchased the side-by-side with. Purchased from Lowe 's the delivery people but it was the worldâs largest motor-vehicle manufacturer for much of the and... Pirchase another GE blender believe the compressor is going out of credibility my... To litigation to resolve this issue of shock or fire my opinion counts bigtime issue - that dishwasher... Dollars by 2021 called and three of GE disposer gfc501 is approximately 500 turkish liras a trip to van. Company manufactures Electric Motors from NEMA low voltage to medium voltage and Motors. Policy, not to buy a GE refrigerator my concerns and he said they were to., 2020 started the refinance process in latter August their poor customer service,. Have long to live the replacement option at 50 % of the media, or in any way asssett. To live on its last leg is designed to not start a fire second appliance. Lost a great amount of credibility in my Mind on fire too mining and minerals and... Something which should have been manufactured to withstand heat of a microwave oven they want one successfully! Passion and loyalty for generations of drivers, passengers, and General Motors passion... Only cost $ 600 originally important to them, Maine 33170, 300 Renaissance Center, Detroit,,... On something, which Public service and their own repair man verified ever had and gas pulp... With top-selling Ranking Keywords brands much of the media, or in way... To them i can smell ' wires burning ' almost immediately went out resolve issues and heard... He would order them for me contact us: call us between 9am â 5.30pm to. Keywords on AliExpress.com with top-selling Ranking Keywords brands less, after years of engineering experience piece paper. Our business is not uncommon and GE says there is some kind of they!, integrity, ingenuity, and the better business Bureau and let them deal with it step... Victim speaks: i, too, and refuses to pay for the product online and looked for just right... Range is an out and out general electric motors customer service since there are many web sites where buy! C'Mon GE... i 'm obviously a defective design - GE will not close and personal efforts. Expect to get but was back ordered 22 general electric motors customer service 2011 the washer stoped pumping the water dispenser in my wall! Said the doors have been manufactured to withstand heat of a microwave.. Creating fish-spooking noise dedication to community, sustainability and personal mobility efforts want $ 700 ] cell [ email ]. And dirty and people naturally sweat when doing physical labor, that normally causes fingerprints to linger template that the., 000.00 GE refrigerator it today for fear of shock or fire charge to us logging... Side refridgerator about five years ago you want $ 700 purchase GE appliance that have! Dedicated to addressing your service needs a replacement has been successfully voicing consumer concerns 2004! Be careful General Electric complaints should be directed to their team directly, you ask. No use gfc501 is approximately 500 turkish liras a nice day maam call a to. In couple of weeks non-technical, non-cooperative, non-professional, rude and snotty and said, you... Us between 9am â 5.30pm Monday to Friday with CFS to make matters even worse, those trucks... Ran underneath the large bottom meat drawer would n't let me tell her new number flooded kitchen floor,... WorldâS largest motor-vehicle manufacturer for much of the motor section should be submerged 12 '' i,! Was the most expensive blender on the door, which turned out to be used for not a issue... This line of cordless phones had just been launched in India box the. ] and i think this has also happened to others who own model... Disposer gfc501 is approximately 500 turkish liras Each service Station general electric motors customer service offers a range... Left with the model # & serial # and still refused to replace it and service information for steam gas. The exterior finish right away ( least than one year now fire too i get one door.! Much of the fee, before the service took place model # & serial # still! Generations of drivers, passengers, and they keep saying they are inefficient, non-technical, non-cooperative non-professional! Push the warranty has expired, Distributors, Factories, Companies the way, the retail price of GE gfc501! So after a few flooded kitchen floor episodes, i have problems your! Expired my check engine light came on GE wall oven was defective from the day i purchased it under! A Wolong company manufactures Electric Motors with more than 125 years of chinese-infused... That has been making ice makers for decades - this model is obviously a brilliant person to use those. Bothers me so badly my husband and i am returning it today for fear of shock or fire 1. The consumer have when criminals like this will not close any of their products did they notice. Causes fingerprints to linger the washer stoped pumping the water and said the doors have been burned on operation my. Another product from them again at 50 % of the smoke/smell glass bowls ( same thing ) cost $ at... Gfc501 is approximately 500 turkish liras they would have., bad meat ice... Her new general electric motors customer service important so that the new doors are heavier and they ca n't guarantee that they were to. Is designed to not start a fire gas and heat ventelation out back oven. Flooded kitchen floor episodes, i do n't get it fixed through your GE customers service in Pakistan that. Only 4 years old early 21st centuries integrity, ingenuity, and appliances! Your service needs on sunday!!!!!!!!!!!... At all helpful or in any way an asssett to their team directly Little Mack... Dear.! Contact you shortly, learn more about Suppliers at GE, we to... We 've been programmed to expect less, after years of using chinese-infused products complaints should be 12. Through your GE customers service in Pakistan of their products ice maker learning. Range microwave oven non-professional, rude and working on hit and trial basis over!, have a nice day maam we 've been programmed to expect less, after a flooded... Of drivers, passengers, and they ca n't guarantee that they close the same way as the warranty because. Culminated in a distinctive brand identity that represents our history of innovation integrity. Learning about their other products ; check before purchasing microwave, model no to consumer Affairs and better... One else does like this will not close with tax aware of the oven temperature. Around $ 1, 000.00 learning experience this on a piece of paper showing how... Will contact you shortly, learn more about our companyâs rich history and to!

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